Information We Collect

i. Personal Information

• Name, email address, phone number, and account credentials.
• Payment information (card details, UPI, wallet, or other modes) for transactions.
• Profile details voluntarily shared by users (e.g., academic interests, exam category).

ii. Usage Information

• Tests attempted, scores, and performance analytics.
• User activity such as time spent on the app, features accessed, and interaction patterns.
• Device details including browser type, operating system, IP address, and location (approximate, not precise).

iii. Cookies and Tracking Technologies

• Improve functionality and personalization.
• Store user preferences.
• Analyze performance and usage trends.
• Deliver relevant content and recommendations.

How We Use Your Information

The information collected is used for:

• Service Delivery: Providing access to exam papers, mock tests, and practice materials.
• Personalization: Tailoring study recommendations and tracking performance.
• Communication: Sending notifications, reminders, and important updates about the platform.
• Improvement: Enhancing app features, fixing issues, and developing new offerings.
• Security: Detecting and preventing fraud, unauthorized access, or misuse of accounts.
• Transactions: Processing payments and maintaining transaction records.

Data Sharing & Disclosure

We respect your privacy and do not sell your personal information. However, we may share data in the following situations:

• Service Providers: With trusted third parties such as payment gateways, cloud hosting, and analytics providers strictly to operate our services.
• Legal Obligations: When required by law, government authority, or court order.
• Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred to the new entity with prior notice.

We do not sell or rent your personal data.

Data Storage & Security

• All user data is stored on secure servers with encryption and access control measures.
• Sensitive information such as payment details is processed via secure, PCI-DSS compliant gateways.
• While we take all reasonable steps to protect your data, no system is fully secure. We encourage you to keep your account details confidential.

Your Rights

You have the following rights regarding your personal information:/p>

• Access & Correction: Review and update your details at any time.
• Data Deletion: Request complete deletion of your account and associated data.
• Opt-Out: Unsubscribe from promotional or marketing communications.
• Restrictions: Limit how your data is processed under applicable laws.

Requests can be made by contacting our support team at support@episeron.com.

Children’s Privacy

Our platform is not designed for children under the age of 13 (or the legal age of digital consent in your country). We do not knowingly collect data from minors. Parents or guardians who believe a child has registered without consent should contact us immediately to remove the data.

Retention of Data

We retain your personal information only as long as necessary to:

• Provide services and maintain your account.
• Comply with legal, tax, or regulatory requirements.
• Resolve disputes and enforce agreements.

Once retention is no longer required, your data will be securely deleted.

Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external platforms. We encourage you to review their policies before sharing any personal information.

Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updated policies will be posted on our app/website, and we will notify users of significant changes. Continued use of the platform after updates constitutes acceptance of the revised terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Quizovers
📧 support@episeron.com
📞 9302259425